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Thank you, shoppers, for making the 2021 online White Elephant Sale a great success!

We selected the very best items to offer our online shoppers. 

Please note that, while you can shop from home, no shipping or delivery will be available. All items purchased must be picked up curbside at our warehouse at 333 Lancaster Street in Oakland.

 

GO SHOPPING!

 

Frequently Asked Questions about the 2021 Online Sale

How do I select a pickup day and time?

After you choose “checkout,” you’ll see a calendar listing days available for pickup. Days that are grayed out are not selectable. When you click on an available day, you’ll see a drop-down menu and you can select a time.

I need to change my pickup date. How do I do that?

Send an email to Onlinesales@whiteelephantsale.org and include:

  • Your name
  • Your order number(s)
  • Your current pickup date and time
  • Your new requested pickup date and time. We are scheduling pickups Wednesday through Sunday 9 a.m. through 3 p.m. through May 30, 2021.

We will send an email with a confirmation or followup within 48 hours.

How long will the sale run?

The White Elephant Sale is brief. The 2021 sale will run from Saturday, May 1 at 8:00 a.m. until Sunday, May 23 at 6:00 p.m.  (Pacific Time) and then will close down.

Will inventory be organized by department like the on-site sale? 

Yes, you will have the option to shop by our traditional warehouse departments, from Accessories through Women’s Wear. And since we’re online, you can also use our search feature to find things, even if you’re unsure what department it is in.

Will you be adding inventory over the course of the sale?

Not this year! Everything we have for sale will be in the store the day we open.

How do we get our purchases? Will you ship purchases so we can shop from afar?

When you complete your purchase, you will be asked to choose a day and time to pick up your items curbside outside the White Elephant Sale warehouse located at 333 Lancaster Street in Oakland.

We are scheduling pickups Wednesday through Sunday 9 a.m. through 3 p.m. May 5 through May 30, 2021.

We cannot deliver or ship any items purchased at the sale.

Can we return items if they don’t fit or aren’t what we expected?

All merchandise sold on this site has been donated and is sold as-is, without warranty of any kind. Unless specified otherwise, all items should be presumed to be used. Please review all photos and descriptions carefully before purchasing; descriptions are accurate to the best of our knowledge but we cannot accept any returns for any reason. ALL SALES ARE FINAL.

I’m buying furniture. Can you deliver it or help me strap it to my car?

We won’t be able to deliver and while our volunteers will do what they can to help you get your larger items into your vehicle, we cannot supply ropes, cords, padding, or other supplies.

I put items in my cart and they disappeared.

The software we are using is Shopify.com. With this software, an item is not entirely yours until you pay for it. Items in your cart remain visible and available to other shoppers until you complete your purchase.

What are my payment options?

You can make your purchase using Visa, Mastercard, American Express, Discover, JCB, Diner’s Club or ELO. We will not be able to accept PayPal, Amazon Pay, Apple Pay, or Venmo.

I have questions about specific items.

While you are welcome to email us about specific items, it may take up to 48 hours to reply. In that time, we cannot hold an item for you and it might be sold before you hear back from us. At these prices, your best bet is to review the descriptions and images and take a chance.

I am having trouble with the site.

If you have trouble with this site, email us. It may take up to 48 hours for us to reply.

Are you taking donations?

Yes, you can make a cash donation right on our sale site by clicking on “Donate to the White Elephant Sale” when you visit the site. We are not taking donations of any physical products while the sale is in progress. We will start taking product donations for the 2022 sale once again in mid-June. Review our donations page for information on how and when to donate and then call us at (510) 839-5919 to schedule your pickup.

Will the online sale be continued in future years?

We are as eager as you to get shoppers back into the warehouse and we will do that in future years assuming it is safe to do so. We don’t yet know if online sales will become part of the future of the White Elephant Sale.

I have other questions.

Feel free to contact us with other questions. Please give us 48 hours to reply. Happy shopping!