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Everything to know about the sale

  • When is the 2024 White Elephant Sale?
    Preview Sale will be Sunday, January 28, 10:00 AM – 3:00 PM. $40 ticketed admission. Only 2,000 tickets will be sold. Public Shopping Days will be January 31 – February 3, February 7 – 10, 14 – 17, 19, 22 – 24. 10:00 AM – 2:00 PM. $5 ticketed admission per day. Note: We will allow walk-ins each day after 11:00 AM as space allows after all pre-paid tickets holders have entered. Children over 12 are welcome with pre-paid or walk-in ticket. For security and safety reasons, no children under 12 are allowed, including infants in arms, or in a sling, backpack, frontpack, or other similar baby carriers. Walk-ins pay $5 per day admission. There is a 10% surcharge on all items during the Public Shopping Days. The Blow Out Sale will be Saturday, March 2 and Sunday, March 3, 10:00 AM – 3:00 PM. Free admission, but tickets are required. We will allow walk-ins each day after 11:00 AM as space allows after all pre-paid tickets holders have entered. Children of all ages are welcome, but we cannot accommodate strollers in the warehouse. Sign up to join our mailing list for updates!
  • What's new this year at the White Elephant Sale?
    During the Public Shopping Days, we will allow walk-ins each day after 11:00 AM as space allows after all pre-paid ticket holders have entered. Walk-ins must pay $5 per day admission. Children over 12 are welcome with pre-paid or walk-in tickets. For security and safety reasons, no children under 12 are allowed, including infants in arms, or in a sling, backpack, frontpack, or other similar baby carriers. As space allows during the Public Shopping Days, shoppers may enter the warehouse for free after 1:00 PM for the last hour of the day’s sale. During the Blow Out Sale, we will allow walk-ins each day after 11:00 AM as space allows after all pre-paid ticket holders have entered. Note: We cannot accommodate strollers.
  • How can I hear about the sale ahead of time?
    Sign up for our mailing list. Also, follow our Facebook and Instagram for the latest news and sneak peeks at sale items.
  • How do I buy tickets to the sale?
    Tickets are only available at our website. Beware of scammers: tickets purchased from third parties may be fraudulent. Preview Sale: SOLD OUT Public Shopping Days: BUY TICKETS NOW Blow Out Sale: SOLD OUT Tickets will be required for entry beginning at 10:00 AM on each of the Public Shopping Days. Walk-ins will be admitted, for the same fee as ticketed shoppers, after 11:00 AM on each of the Public Shopping Days after all ticketed shoppers have entered. During the Blow Out Sale, we will allow walk-ins each day after 11:00 AM as space allows after all pre-paid ticket holders have entered.
  • Can I change the name on my ticket?
    We will admit anyone with a valid ticket regardless of the name on the ticket. There is no need to reissue the ticket in a different name.
  • Can I get one more ticket to a sold-out date?
    No, but as space allows on each Public Shopping Day we will admit walk-ins starting at 11:00 AM. When we have space, walk-in shoppers can pay the $5 per day (no cash; credit/debit only) admission fee at the door.
  • Can I change the date of my ticket?
    Yes, assuming there is still space on the day you want to attend. Click here to contact us.
  • I can’t find my ticket: can you resend it?
    Yes. Click here to contact us.
  • Can I get a refund for a ticket I can’t use?
    There are no refunds, but tickets are transferable to other shoppers or other days. Click here to contact us.
  • Where can we park? Is there a shuttle? When does the shuttle run?
    During the Preview and Final Blow Out Sales, we operate a free shuttle bus that runs from the Fruitvale BART station. The shuttle will be circling between the BART station (on Oscar Grant III Way), and WES, starting at 8:00 AM. The last shuttle will leave WES at 3:45 PM from the pick-up location at the corner of Ford and Lancaster, one block up from the warehouse. Shoppers can take BART or park at the Fruitvale BART station and take the free shuttle to the warehouse. We have no shuttle during regular sale days. Parking in the area is very limited. The parking lot under the freeway will be open at 8:30 AM every shopping day during the entire sale (including the Preview Sale, Public Shopping Days, and Blow Out Sale Days). The lot will close at 4:00 PM during the Preview Sale and Blow Out Sale Days, and at 2:30 PM during the Public Shopping Days. The parking lot fills up early. We recommend carpooling, Uber/Lyft, or getting dropped off, if possible. If you do drive it is imperative that you respect our neighbors. Do not park in driveways or block driveways. Observe all "no-parking" notices or you will be towed.
  • What time should we get there?
    So long as you have a ticket, you will get in. Feel free to come early – usually, by 9:00 AM, the line is a few blocks long on some days. As you are waiting in line, volunteers will review your ticket and give you a wristband for entrance.
  • Can I bring my child to the sale?
    Children age 12 and over are welcome at the February Public Shopping Days with pre-paid or walk-in tickets. No children under 12 may come to the Public Shopping Days in February. This includes infants in arms; in a sling, front pack, or backpack; or in any other baby carrier. Children of all ages are welcome at the Blow Out Sale on March 2 and 3 when accompanied by an adult. Note: We cannot accommodate strollers in the warehouse.
  • Can I bring a personal cart to take my purchases home in?
    No carts are allowed in the warehouse. If you bring a cart, it must be left at the front entrance while you shop. Backpacks and cases larger than 12 inches are also not permitted; we recommend bringing tote bags to carry your purchases.
  • Is there a place to store purchases securely while I am shopping?
    At the Preview and Blow Out Sales, there is a secure check stand for PAID items. On all days, there are open, unmonitored shelves across from the Cashier Booth to place UNPAID items while you shop. We do not recommend stowing paid items there.
  • Can we shop and pick up things on later dates? How do I get furniture or other large items home?
    We cannot hold any purchased items, except furniture. We ask that you pick up furniture within a week of purchase. You will need to bring your own truck and ropes, or hire a service such as Lugg. We have no delivery service. We allow pickups between 10:00 AM and 1:00 PM Wednesday through Saturday. We are not open for pickups on Sunday, Monday, or Tuesday.
  • I saw something on Facebook that will be at the sale: can someone hold it for me?
    We are not able to hold specific items, nor can we seek out specific information on any items except for shoppers physically in the warehouse.
  • Is there food? Can we bring food? Are there bathrooms?
    There are Porta-Potties adjacent to the building and often food trucks come by. No food or drink is permitted in the warehouse.
  • Do you take Venmo or PayPal?
    No. We do accept all major credit and debit cards and Apple Pay. We do not take cash.
  • Are you ADA accessible—wheelchairs, walkers, parking, carts?
    We do have a disabled entrance with a wheelchair accessible ramp and our building is wheelchair accessible. There is limited disabled parking by the Derby Street ramp. There is a limited number of shopping carts available exclusively for people with mobility limitations.
  • Can we drop off donations in person and then shop on the same day?
    We no longer accept in-person donations at our warehouse. All donations must be picked up by the White Elephant Sale truck. To schedule a free truck pickup, call 510-839-5919. For specific questions about what we accept, please click here. Note: The White Elephant Sale truck is fully booked for the 2024 sale until late February. The truck will start picking up donations for the 2025 sale in the late spring.
  • What is the current White Elephant Sale Covid-19 policy?
    The health and safety of our patrons and volunteers is paramount to us. We will adhere to all public health mandates in place at the time of our sale. Here’s how we’re keeping everyone safe: Masking is no longer required for everyone in the warehouse, but is strongly recommended. Doors will be open to help with ventilation. Social distancing is highly recommended. Hand sanitizer will be available. Vaccination & boosters are highly recommended, not required. Please stay home if you are feeling unwell, exhibiting symptoms of Covid-19, or if you have been in recent contact with anyone who has tested positive for Covid-19.
  • How and when can I donate to the White Elephant Sale?
    We accept donations of gently used, good quality items throughout the year for truck pick up only. We no longer accept in-person donations. There is no minimum for a donation. You can also donate to the White Elephant Sale in other ways: Donate your Car: Visit Cars2ndchance, to donate your car to the White Elephant Sale (select White Elephant Sale from the drop-down list) Donate directly to the Oakland Museum of California
  • How do I schedule a truck pickup of my donation?
    Please call 510-839-5919. A real person will call you back to schedule a day and time for your pickup. Note: The White Elephant Sale truck is fully booked for the 2024 sale until late February. The truck will start picking up donations for the 2025 sale in the late spring.
  • Where does the WES truck pick up donations?
    Our truck picks up donations year-round in the immediate Bay Area from our warehouse in Oakland. We don’t require a minimum donation. We schedule pickups every day in Oakland, Berkeley, San Leandro, Piedmont, Albany, and Alameda. We usually schedule pickups weekly in surrounding areas as far as San Francisco, Fremont, San Mateo, Martinez, San Ramon, Livermore, and Marin County. In order to schedule as efficiently as possible, we try to schedule pickups at further locations together. This affects how soon we will be able to come for some of these areas. For specific questions about what we accept and about pickups in your area, click here.
  • Are there any items you do not accept?
    Due to the high volume of donations and limited warehouse space we find we must set quantity and quality limitations. Please check our list of items that we do not accept or ask the truck driver, who has final discretion on what we can take. Our list changes frequently due to surpluses in the warehouse. Please label boxes and bags with their contents. Be aware that our truck drivers and volunteers may decline donations that we cannot sell. Review our DO NOT TAKE LIST here.
  • Is everyone at the White Elephant Sale a volunteer?
    The sale is primarily run by volunteers: all year long, hundreds of volunteers sort through, clean up, set up, and price the items for sale. The sale itself is overseen by a volunteer board of directors. However, we couldn't run the sale without a few key paid staff members, including truck drivers, warehouse janitors and managers, and a handful of other full-time and part-time staff. All of our staff receive living wages plus benefits.
  • What is the White Elephant Sale Bequest Policy?
    The Oakland Museum’s Women’s Board (“OMWB”) will accept bequests of the contents of deceased donors’ homes for the White Elephant Sale (“WES”) subject to the following policies: Bequests to the OMWB/WES must be in writing and comply with all California legal requirements. The written bequest may be either part of a will or trust document or a separate document that is incorporated into any will or trust document. Access to the deceased donor’s home must be provided through the executor or deceased donor’s attorney. The OMWB/WES is not responsible for securing the home, for the contents of the home, or for damage or injury in the home. The OMWB/WES will not act as executor. Friends or relatives may claim specific items among the contents in the home as specified in the written bequest. The written bequest may also identify friends or relatives who may claim items of their choice in the home. Any arrangements to claim items not specified in the bequests: a) must be made through the executor or deceased donor’s attorney; b) must be cleared in advance by the OMWB/WES; and c) may be supervised by the OMWB/WES. The OMWB/WES will sort and remove wanted items from the home, but is not responsible for cleaning the home and for removing or disposing of unwanted items. As with any donations to the WES, the bequest is tax deductible under the Internal Revenue Code based on the present fair market value of the donated items, and it is the donor’s responsibility to estimate the fair market value. The OMWB’s Federal Tax ID Number is: 94-3102469.
  • Are donated items tax deductible?
    Subject to current IRS and tax regulations, all items donated to the Oakland Museum Women’s Board White Elephant Sale are tax deductible for income tax purposes at their present fair market value. The Internal Revenue Code places the responsibility on the donor for estimating fair market value of the property. The Oakland Museum Women’s Board is a 501(c)3 non-profit. Federal Tax ID Number is EIN: 94-3102469. Tax laws frequently change. Before making a donation, please consult with your tax advisor.
  • Does the White Elephant Sale provide appraisals or evaluations of donations for income tax purposes?
    No
  • If I unintentionally donate something can I get back?
    All White Elephant Sale donations are final. If you do unintentionally donate an item, please contact us within three business days of your donation, and we will make every attempt to locate your item. Please note we cannot guarantee that we will be able to locate an item once it has been donated, and we ask you to carefully check and consider all your items before donating.

Parking & Transportation

On sale days parking is very limited.

  • A free shuttle will run during Preview and Blow Out sale days (but not during the Public Shopping Days). The shuttle will be circling between the BART station (on Oscar Grant III Way), and WES, starting at 8:00 AM. The last shuttle will leave WES at 3:45 PM from the pick-up location at the corner of Ford and Lancaster, one block up from the warehouse. Shoppers can take BART or park at the Fruitvale BART station and take the free shuttle to the warehouse.

  • The parking lot under the freeway will be open at 8:30 AM every shopping day during the entire sale (including the Preview Sale, Public Shopping Days, and Blow Out Sale Days).  The lot will close at 4:00 PM during the Preview Sale and Blow Out Sale Days, and at 2:30 PM during the Public Shopping Days.

  • A limited number of handicapped parking spaces are available at the warehouse and are first-come, first-served.  Entrances to the warehouse at Derby Avenue and at Lancaster Street have ramp access.

  • If you do drive please respect our neighbors.  Do not park in driveways or block driveways. Observe all "no-parking" notices.

Driving from the North:

  • Drive south on 880

  • Take the Fruitvale exit

  • Make an immediate right onto Derby Avenue

  • Follow Derby Avenue to the Oakland Estuary

  • The warehouse is on your left as you approach the Oakland Estuary

Driving from the South:

  • Drive north on 880

  • Take exit 38 toward High Street

  • Continue 0.2 mi onto Coliseum Way

  • Turn left onto High Street

  • In 250 ft make a slight right turn onto Alameda Avenue

  • In 0.5 mi turn right onto Fruitvale Avenue

  • In 0.2 mi turn left onto E. 7th St

  • In 300 ft turn left onto Lancaster St

  • The warehouse is on the corner of Glascock St and Lancaster St

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